Returns & Exchanges
AFFITNITY is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund.
Easy Returns and Exchanges:
- Returns are accepted within 30 days after you have received the garments.
- A return/refund request form must be included with your return. Please click HERE to download your return/refund request form.
- Returned items should have attached tags and be in the same condition as when it was received.
- Used merchandise cannot be returned.
- Shipping is non-refundable*
- Items purchased originally with Free Shipping will have a $4.99 shipping fees deducted from the refund.
- If for any reason shipment is refused, a standard $4.99 fee will be deducted from refund for US orders and $19.99 - $39.99 for International orders.
- We refund the full purchase price of the garment, but you are responsible for return shipping on the garment you are returning.
- Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement.
- Please be advised that refunds can take up to 15 days. You are welcome to email us at firstname.lastname@example.org to request an update on your refund.
- Please send your garment(s) along with the Return/Exchange request form to:AFFITNITY - NOTE NEW ADDRESS!
Att: Returns & Exchanges
1950 Lee Rd. Suite 204 Winter Park, Fl 32789
Don't forget to include the Return/Exchange Request Form ( Download Here)