Returns & Exchanges
Returns, Refunds & Exchanges
RETURNS & EXCHANGES:
Easy returns and exchanges!
AFFITNITY is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund.
The following conditions apply:
- Returns are accepted with in 15 days after you have received the garments.
- A return/refund request form must be included with your return. Please right click HERE to download your return/refund request form.
- Returned items should have attached tags and be in the same condition as when it was received.
- Used merchandise cannot be returned unless defective.
- Shipping is non-refundable*
- Items purchased originally with Free Shipping will have a $4.99 shipping fees deducted from the refund.
- If for any reason shipment is refused, a standard $4.99 fee will be deducted from refund for US orders and $16.99/19.99 for International orders.
- We refund the full purchase price of the garment, but you are responsible for return shipping on the garment you are returning.
- Refunds will be processes in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement.
- Please be advise that refunds can take up to 15 days. You are welcome to email us at firstname.lastname@example.org to request an update on your refund.
Please send your garment(s) along with the Return/Exchange request form to:AFFITNITY
631 W. Fairbanks Ave. Suite C Winter Park, Fl 32789
Don't forget to include the Return/Exchange Request Form ( Download Here)