Returns & FREE Exchanges
AFFITNITY is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund.
Easy Returns and FREE Exchanges conditions:
- Returns are accepted with in 15 days after you have received the garments.
- A return/refund request form must be included with your return. Please right click HERE to download your return/refund request form.
- Returned items should have attached tags and be in the same condition as when it was received.
- Used merchandise cannot be returned unless defective.
- Shipping is non-refundable*
- Items purchased originally with Free Shipping will have a $4.99 shipping fees deducted from the refund.
- If for any reason shipment is refused, a standard $4.99 fee will be deducted from refund for US orders and $16.99/19.99 for International orders.
- We refund the full purchase price of the garment, but you are responsible for return shipping on the garment you are returning.
- FREE Exchanges. Please send us an email here with your order number and the new item/size you are requesting. We will reply to your email with a pre-paid label so you can send your garment(s) back. If you don't see an email from us with in 2 business days, please check your spam/other inbox.
- Refunds will be processes in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement.
- Please be advise that refunds can take up to 15 days. You are welcome to email us at email@example.com to request an update on your refund.
Please send your garment(s) along with the Return/Exchange request form to:AFFITNITY
631 W. Fairbanks Ave. Suite C Winter Park, Fl 32789
Don't forget to include the Return/Exchange Request Form ( Download Here)